Will I receive the same product that I see in the picture?

Absolutely! At Orien Boutique, we take great pride in ensuring that what you see is exactly what you get. Each product image on our website is a true representation of the item you'll receive. We understand the importance of transparency and strive to provide you with a delightful shopping experience where there are no surprises when your order arrives. So, rest assured, the exquisite piece you fall in love with in the picture will be the same beautiful item you'll hold in your hands.

Where can I view my sales receipt?

You can easily access your sales receipt in your email inbox. We'll send a detailed receipt shortly after you make a purchase at Orien Boutique. If you can't find it, reach out to our customer support on WhatsApp and we'll be happy to assist you. Your shopping experience matters, and we're here to help!

How can I return an item?

Returning an item is hassle-free at Orien Boutique. If you find that you need to return a purchase, simply follow these easy steps in our Refund and Return Policy

Will you restock items indicated as “out of stock?”

Absolutely! We understand how disappointing it can be when your desired item is out of stock. At Orien Boutique, we work diligently to restock popular items and ensure you have the opportunity to purchase them. While availability may vary, we recommend keeping an eye on our website or subscribing to our newsletter to receive updates on restocked products. Additionally, you can reach out to our customer support on WhatsApp to inquire about specific items and their restocking timelines. Your satisfaction is important to us, and we're dedicated to providing you with the best shopping experience possible!

Where can I ship my order?

You can have your order shipped to any valid address that is convenient for you! When you make a purchase at Orien Boutique, during the checkout process, you'll have the option to provide your desired shipping address. This can be your home, office, or any other location where you'd like to receive your order.

Simply fill in the appropriate fields with the accurate shipping information, including the recipient's name, address, city, postal code, and any additional details that ensure a smooth delivery. Double-check the provided address to make sure it's correct before finalizing your order.